They are a modern and efficient alternative to traditional neons. They use flexible LED technology, which recreates the look of classic neon with greater energy efficiency, safety, and durability, while maintaining a high visual impact.

They work through a high-quality flexible LED strip, mounted on acrylic and powered by a 12V power supply, ensuring uniform and safe lighting.

• Reduced energy consumption
• Estimated lifespan of up to 50,000 hours
• Low voltage (12V) — greater safety
• Do not use harmful gases
• Good impact resistance (compared to glass)
• Simple installation and low maintenance
• Certified components (CE and RoHS, where applicable)

Like any technical solution, there are some limitations:

• The initial investment may be higher than traditional neon
• Need for a power supply
• Limitations on very tight curves, depending on the design

1. Kami Builder — online tool for creation and customization (when available)
2. Custom Projects — for companies and technical or complex projects
3. Direct contact — send your idea, logo, or reference to info@kamistudio.pt

The quote is usually sent within 12 to 48 hours (business days).

• Custom text
• Logos and symbols
• Exclusive designs
• Custom dimensions
• Color choice
• Lighting options (e.g., RGB, effects, intensity, depending on the project)

• Standard products: 5–7 business days
• Custom products: 7–15 business days
• Urgent orders: upon consultation, subject to feasibility

Orders are sent via a partner carrier, with reinforced packaging.

• Portugal and Spain (mainland): average delivery time ~2 business days after dispatch (indicative)
• Rest of the European Union: the time varies depending on the destination and is indicated during the purchase process

Yes, as long as you correctly follow the instructions provided. However, incorrect installation may compromise the product's function and warranty.

Yes, we provide professional installation within a radius of up to 50 km from Porto, always subject to a quote. For more information, contact us by email.

Generally, no. We provide clear instructions and technical support. For more complex projects, we recommend professional installation.

Specifications may vary depending on the project, but typically include:

• Voltage: 12V DC
• Estimated lifespan: up to 50,000 hours
• Certifications: CE and RoHS (where applicable)
• Approximate illumination angle: 120°

Yes. They use low voltage and certified components, making them a safe solution when correctly installed.

Yes, provided the project is prepared for outdoor use. It is essential to ensure adequate protection against moisture and weather. We recommend you speak with us before ordering to validate the best solution.

It depends on the model and project, but generally includes:

• White (cool and warm)
• Pink
• Blue
• Green
• Red
• Yellow
• RGB (multicolor)

It allows you to change colors, intensity, and lighting effects via a remote control or control system, according to the chosen configuration.

• Final consumers: 3-year legal warranty
• Business customers (B2B): 1-year warranty

The warranty covers manufacturing defects in electrical/electronic components, structure, and power supply. It does not cover damage caused by incorrect installation, improper use, modifications to the product, or normal wear and tear.

Maintenance is minimal:

• Occasional cleaning with a dry or soft cloth
• Avoid aggressive chemical products
• Periodic check of connections, where applicable

 

No. In accordance with Decree-Law n.º 24/2014, personalized products or products produced according to customer specifications cannot be returned.

What about non-personalized products? Yes. Non-personalized products can be returned within 30 days of receipt, provided they comply with the conditions indicated in the Shipping and Returns Policy.

Compared to traditional neon, LED neons have lower energy consumption, greater durability, and do not use harmful gases, contributing to a more efficient solution.

Payments are processed via Stripe, including:

• Credit/debit card
• MB Way
• Multibanco Reference (Portugal)
• PayPal
• SEPA
• Bizum (Spain)

• Standard products: typically between 150€ and 500€
• Custom projects: upon quote
• Installation: upon quote, up to 50 km from Porto

• Email: info@kamistudio.pt
• Phone: +351 926 713 570
• Hours: Monday to Friday, 9 am – 3 pm

• General questions: usually up to 24h (business days)
• Technical questions: 48–72h (business days)